Refund Policy

Raven is billed in advance on a recurring basis:

• Weekly plan — $9.99 per week.
• Yearly plan — $69.99 per year.

Your subscription renews automatically at the end of each billing period (weekly or yearly) unless you cancel it first.

You can cancel at any time from your account settings. Cancellation takes effect at the end of your current paid period, and you keep full access to Raven until that period ends. Cancelling stops the next charge — it does not retroactively refund the period you are currently in.

As a standard rule, subscription payments are non-refundable. We do not provide refunds or credits for partial billing periods, unused time, or accidental renewals. When you cancel, you are cancelling the next upcoming charge rather than the most recent one.

Depending on where you live, you may have statutory rights — such as a 14-day cooling-off period after your initial purchase. Your eligibility is determined by the applicable laws of [Governing law / jurisdiction — TBD]. If you believe you are entitled to a refund under local law, contact us within the required timeframe and we will honour it.

We may grant a refund on a case-by-case basis for exceptional circumstances — for example, a significant, verified technical failure on our side that prevented you from using the Service. Email support@withraven.net with a clear description of the problem. Because Paddle is our merchant of record, any refund we approve is processed by Paddle back to your original payment method.

Please contact us before opening a dispute with your bank or card provider — most billing issues are quick to resolve directly. Initiating a chargeback may result in suspension of your account while the dispute is reviewed.

Questions about this Refund Policy? Email support@withraven.net.